Shipping Policy

Shipping Policy

At Loookus, we're committed to offering our customers efficient and convenient shipping options worldwide. We understand how important it is for you to receive your items promptly and in excellent condition. To accommodate your needs, we provide two shipping options:

Standard Shipping

  • Cost: $6.99
  • Delivery Time: Expect your items to arrive within 10-15 business days from the date of your order.
  • Coverage: Available globally, reaching a wide range of destinations to bring our products directly to you, no matter where you are in the world.
  • Free Shipping: We are delighted to offer free standard shipping on all orders over $69. This offer applies automatically at checkout, so you can shop more and worry less about shipping costs.

Express Shipping

  • Cost: $10.99
  • Delivery Time: For those who need their items sooner, our Express Shipping option ensures delivery within 7-10 business days.
  • Coverage: Like our Standard Shipping, Express Shipping is available worldwide, offering a faster alternative to meet your urgent needs.

How to Select Your Shipping Option

During checkout, you will be prompted to choose your preferred shipping method. Shipping costs will be automatically calculated and displayed based on your selected option and the shipping address provided.

Additional Information

  • Order Processing: Please allow 3 business days for order processing before your order is shipped. This includes verifying your order, performing quality checks, and packing for shipment.
  • Tracking Information: Once your order is shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor the progress of your shipment.
  • Customs and Duties: Please note that international shipments may be subject to customs inspections and import duties and taxes set by the destination country. These charges are not included in the shipping fee and are the responsibility of the recipient.

Shipping with tracking number for All Orders

For all our customers, regardless of the order value, we provide shipping with a Tracking Number. This ensures that you can monitor your order's journey to your doorstep, offering peace of mind and transparency throughout the shipping process.

Can The Order Be Delivered To Multiple Addresses?

To ensure the security and efficiency of deliveries, we cannot split a single order to multiple addresses. If you need items delivered to different locations, please place separate orders for each address.

Do You Offer Delivery To Military APO/FPO Addresses?

Unfortunately, we do not support deliveries to military APO/FPO addresses, ensuring our products can reach you wherever you are.

Will I Be Charged VAT Taxes?

Our items are shipped from the US on a DDU (Delivered Duty Unpaid) basis, and as such, we do not collect VAT (Value Added Taxes). Therefore, all taxes, duties, and customs fees are the responsibility of the package recipient.

Please be aware that depending on your country, your package may be subject to local customs or VAT charges. We recommend contacting your local customs office for detailed information regarding your country's customs policies and any potential charges.

Important Notes:

  • Shipping times may be affected by public holidays, destination countries, adverse weather conditions, and interruptions from international couriers.
  • In the event of a return, please contact our customer service team for detailed instructions and policies regarding returns and exchanges. Our aim is to make this process as smooth as possible for you.

Thank you for shopping with us! If you have any further questions about our shipping and return policies, please don't hesitate to contact us. Our team is here to ensure your shopping experience is nothing short of excellent.